Ordering and Shipping
Every order is packed thoughtfully and dispatched within 1-2 business days from NSW, Australia.
AUSTRALIA
- Flat rate $10 standard shipping | Free over $120
- Express Post $15 (choose at checkout)
- Standard delivery 2–5 business days | Express 1–3 business days
NEW ZEALAND
- Free shipping over $150
- Standard post $12 (10–14 business days)
- Express Post $19.95 (choose at checkout)
- Duties or VAT may apply on arrival
UNITED STATES
- Free shipping over $200 USD
- Orders under $200 USD — shipping calculated at checkout
- All duties and import taxes included
- Delivery 10–14 business days (Express 5–7)
- Shipping calculated at checkout
- Duties or VAT may apply on arrival (outside USA)
- Rest of world 14–21 business days
Please let me know if your country is not listed
RETURNS & EXCHANGES
- We offer returns and exchanges within 30 days of purchase.
- Items must be unworn, unwashed, with tags attached
- Briefs cannot be returned for hygiene reasons (unless faulty)
If this is your first Eco Intimates bra and the size isn’t quite right, we offer a First Bra Exchange within Australia — covering both return shipping and sending your new size (Full priced styles only).
- If you're unsure on sizing, feel free to email me before ordering — I’m always happy to help.
PRE-ORDERING
- Pre-orders allow for small-batch production.
- Free shipping within Australia | Discounted international shipping
- If ordered with in-stock items, pieces may ship separately at no extra cost.
SUSTAINABLE PACKAGING
Plastic-free, minimal packaging wherever possible.Need help?
