Shipping Info

DISPATCH & DELIVERY

Once your order is received by us the goods will be shipped within 2-3 days if in stock. If you have ordered a pre-order piece in which case we will inform you once the item is ready for dispatch.

PACKAGING

Each order is wrapped in our signature tissue paper and we proudly use COMPOST BAGS from Better Packaging & for smaller orders we use paper tough bags. Each of these options can be reused, recycled or put in your green waste. 

compostable packaging  

        AUSTRALIA WIDE SHIPPING OPTIONS
         
        All domestic (within Australia) orders are shipped by Eparcel, parcel post, via Australia Post and will have a tracking number, and will require signature on delivery. Tracking  will be emailed once order is dispatched. Once shipped, goods may take approx 5-8 business days to reach you depending on your shipping address. 
        Approximate domestic shipping costs are as below:
        1. Free Australia wide for orders over AU$150.00 
        2. REGULAR Australia Post $9 (6-10 days)
        3. Express $12 (1-3 bus. days) 

        *SOD - signature on delivery - please leave a note at check out if you do not want this option and give authority to leave.

              INTERNATIONAL SHIPPING OPTIONS

              Duties and Tax
              Shipping includes freight only and currently Eco Intimates is not responsible for paying any additional customs charges such as duties, tariffs, taxes & VAT. If your country charges these, you they will be payable from your postage service and payable when received. 
              The prices below are quoted in US dollars, please note the shopping cart will be in Australian dollars. 
              We will usually ship express international orders with DHL, unless your address is outside their delivery area. DHL charge an additional AUD30 for delivery to outside areas. To avoid this extra charge we will ship using the Australia post express service. 
              The below chart is approximate as the exchange rate changes daily. Please use a currency calculator for the most recent rates:

              COUNTRY

              ESTIMATE DELIVERY (NOT INCL. CUSTOMS)

              ORDERS BELOW AUD$350

              ORDERS OVER AUD$350

              NEW ZEALAND express
              3-5 Business Days

              $25.00 AUD

              $25
              NEW ZEALAND standard

              7-10 Business Days

              $15.00 AUD

              FREE

              USA/CANADA express

              3-5 Business Days

              $30 AUD

              $36

              UK/EUROPE express

              3-5 Business Days

              $30 AUD

              $36

              REST OF THE WORLD express

              5-8 Business Days

              $30 AUD

              $36

              Standard 
              International
              5-14 Business Days

              Calculated at check out

              FREE

              Please note:
              We cannot control any delays once it leaves Australia, due to each countries customs procedures the time will vary. 
                If your letter box is unsecured then please choose the insurance options. Any items lost or stolen after delivery is not the responsibility of Eco Intimates

                 

                Questions? Email us here