100% cotton printed shorties, with soft elastic and bias cut.
10% WELCOME CODE Sometimes there is a small delay in this email arriving in your inbox. Check your spam/junk folder and if it has not arrived just shoot us an email and we will personally get it straight out to you.
PRE-ORDERING If you have both in stock and pre-order items in your shopping cart, we will send in stock items first, with exception in all international orders, in which all items together once the pre-order item is available. Please let us know if you need your order by a certain date.
CURRENCY Our store by default is in Australian dollars, if you change the currency to your local dollar you will see individual products are converted. At this stage, the final amount will be in Australian dollars and we apologise for any confusion. We hope to provide you with a full currency conversion in the future (as we grow)
AFTERPAY We are excited to announce we offer Afterpay across borders, which allows our New Zealand, Canada and UK customers to have access to Afterpay payment options. Please note due to currency conversions the final amount may differ from the amount displayed.
AUSTRALIA WIDE SHIPPING OPTIONS - all shipping options are with signature on delivery
FREE shipping for orders over AU$150
EXPRESS$12 (1-3 bus. days)
STANDARD $10 (6-10 days)
Adding to an existing order? use code NOSHIP
INTERNATIONAL SHIPPING OPTIONS- all shipping options are with signature on delivery
FREE for all orders over AUD $350 (approx. USD $250)
We exchange for size/colour or store credit - Please email us before posting your item back
We are happy to exchange items or offer you a store credit
Sorry, no returns or exchanges on sale items
Returned garments MUST be unworn, in new condition with no marks or dirt on them and returned within 14 days of purchase
Include a prepaid bag addressed to yourself for the exchange
Here at Eco Intimates, we understand that some people may feel hesitant to purchase intimates online without being able to try the garment on (or dance in front of the mirror or parade them in front of your significant others!)
We get so much wonderful feedback about how super soft our organic cotton is, how beautiful and comfortable the styles are and how divine our attention to detail is on our pieces, so we want you to be able to try them without a care in the world.
So, we are more than happy for you to return certain garments, such as bras, sleepwear and loungewear (but not underwear, due to hygiene reasons) for an exchange of the style/size or store credit of your purchase. We do not offer cash refund. Please see *below for T&Cs for returns.
To ensure you can claim this, with in 5-7 days of receiving your order, try your garment on with your own undergarments underneath to ensure hygiene. Please be sure not to wear perfume or body lotions. If they are the wrong size or don't feel right, contact us straight away and then pop them back in the post to us & enjoy a worry free online shopping experience.
Please email us at hello at ecointimates dot com dot au to inform us you will be returning the purchase. Once the garment has been received back at our offices & is in confirmed to be in 'as new condition', we are happy to exchange or offer you a store credit.
Faults - Full replacement of product
We pride our garments on being exceptionally well made - sustainability is not having to replace your purchase because it is faulty or cheaply made. If you find your Eco Intimates is faulty or any stitching comes undone - email us with details and images and we will arrange to exchange your item as soon as possible *Conditions do apply